The Agentic Shift: Why Australia’s “Chatbot Era” is Ending and the Era of Autonomous AI is Beginning
For the past two years, the Australian corporate landscape has been dominated by what many call the “Chatbot Era.” From the Big Four banks to local government portals, Generative AI has largely been used as a sophisticated FAQ interface. It was a period of experimentation—a time when businesses were satisfied if an AI could simply … Read more